We believe our values help us be the best version of ourselves, and help attract others with a similar world view.
What values mean to us
We believe our values help us be the best version of ourselves. They’re core to what we do and we assess how we’re doing against them every week. Sometimes there may be nothing to discuss but if we live by these values it will be hard to go too far wrong.
We know that our values won’t be for everyone, and that’s good. We believe that the best values involve a trade-off, and there could be companies out there who would rationally do the complete opposite. Take a look, and if we're the kind of company you would like to work with, get in touch!
Do the right thing
We do right by ourselves, our customers and each other even when we don’t have to. We don’t let ego, money or excuses stop us from doing the right thing.
For example, if we found we had over-charged a client but there was no way of them ever knowing, we would not hesitate to tell them the truth.
Bias to action
If you have an idea, make it a reality. Sometimes it won’t work out but we prefer you ask for forgiveness than permission. However, we don’t mistake action for impact and progress.
Some of our product capability has come from people across the business fixing problems for a customer or for themselves. For example, being able to store our keys with local shops to the property if needed.
One big thing
Most of the value comes from a few things on a priority list. We all aspire to focus on one thing that is crucial for success, but we realise people across Nested need to handle this one differently.
For example, we each spend 80% of our time on our main thing. If you find you're spending 50% of your time on PR and 50% on sales, you pick one.
Open and honest communication
Being honest is giving the truth when asked. We go a step further and like to be open and give context, information and answers even when it may be uncomfortable.
For example, we share all company numbers including revenue and cash in the bank. We give open, honest and regular feedback, even if it’s painful for us to give or for the other person to hear.
Work hard and enjoy the journey
Dedication is contagious and the more you put in the more you get out, both in terms of results and enjoyment. But to build something special in the long-haul you need to have a life outside work too.
In practise, this means we make sure that when we’re at work, every minute counts and that when stuff needs to be done, it is. However, we don’t believe in face time or have specified hours. Instead, we believe in treating people like grown-ups. Whatever the things are that matter to you in life, working here should not mean compromising on them.